Privacy Policy

Stober & Sons Equipment and Attachments

Last updated: January 26, 2026

1. Who We Are

Stober & Sons Equipment and Attachments ("we," "us," or "our") is an equipment and attachment rental and sales business located in Tok, Alaska. We rent and sell equipment and attachments to individuals and businesses.

If you have any questions about this Privacy Policy or how we handle personal information, you can contact us at:

2. Scope of This Policy

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you:

  • Visit our website at http://stober-and-sons.com
  • Request information or a quote online, by email, or by phone
  • Rent or purchase equipment or attachments from us
  • Contact us by email, phone, mail, or through online forms
  • Interact with us on any social media page we control

By using our services, you agree to the collection and use of information in accordance with this Privacy Policy, as permitted by applicable law.

3. Information We Collect

The types of personal information we may collect include:

Identity and contact information: Name, business name, mailing address, billing address, email address, phone number, and driver's license or other government ID details where required for rentals.

Account information: Usernames and passwords if we offer and you create an online account.

Rental and transaction information: Rental and purchase history, items rented or purchased, rental dates, return dates, payment status, invoices, signatures, damage or incident reports, and related correspondence.

Payment information: Payment card details (processed through a secure third‑party payment processor), billing address, and limited transaction identifiers. We do not store full card numbers on our own systems where we can avoid it.

Online usage information: IP address, browser type, device identifiers, pages visited, referring URLs, time and date of visits, and similar usage data collected via cookies and similar technologies, when you visit http://stober-and-sons.com.

Communications: Copies of emails, online form submissions, call notes (and recordings if we notify you and you consent), reviews, and feedback.

Business customer information: Contact details of employees or agents of business customers, purchase orders, and account notes.

We do not intentionally seek to collect sensitive information (such as health or biometric data). If you voluntarily provide such information, we will handle it in accordance with this Privacy Policy and applicable law.

4. How We Collect Information

We may collect personal information in the following ways:

Directly from you: When you request a quote, ask about availability, make a reservation, sign a rental agreement, pay for services, sign up for communications, or contact us in any way.

Automatically: When you visit our website, through cookies, logs, and similar technologies that collect basic usage information.

From third parties:

  • Payment processors and financial institutions that process your transactions.
  • Identity verification services, if we use them to verify your identity or driver's license.
  • Online platforms or listings where our services may appear, when they send us your inquiry or booking information.

5. How We Use Personal Information

We use personal information for the following purposes:

To provide and manage our services

  • Process rental and sales inquiries, reservations, and orders.
  • Verify your identity and eligibility to rent certain equipment or attachments.
  • Prepare and manage quotes, rental agreements, invoices, and receipts.
  • Arrange delivery, pickup, and onsite services where applicable.

To manage customer relationships

  • Create and maintain customer records and, if applicable, online accounts.
  • Communicate about reservations, returns, maintenance, and service updates.
  • Respond to questions, support requests, and complaints.

To process payments and reduce risk

  • Process payments and issue refunds.
  • Help prevent fraud, theft, damage, and other misuse of our equipment or services.

To operate and improve our business and website

  • Understand how people use our website and services.
  • Improve our offerings, inventory, safety procedures, and customer experience.

For marketing and general communications

  • Send service‑related notices, such as rental confirmations, reminders, and policy updates.
  • Send promotional messages and special offers if you choose to receive them; you can opt out at any time as described below.

For legal, safety, and compliance purposes

  • Comply with applicable laws, regulations, tax obligations, and record‑keeping requirements.
  • Enforce our rental agreements and other terms.
  • Protect our rights, property, safety, and that of our customers and the public.

6. Cookies and Similar Technologies

When you visit http://stober-and-sons.com, we may use cookies and similar technologies to:

  • Remember your preferences and basic settings.
  • Help keep your session active if we offer login functionality.
  • Understand how visitors use our website so we can improve it.

You can usually set your browser to refuse cookies or to alert you when cookies are being sent. If you disable cookies, some website features may not work properly.

If your location requires cookie consent, we will follow applicable rules for obtaining and honoring your choices.

7. When We Share Personal Information

We do not sell your personal information for money. We may share personal information with:

Service providers and business partners:

  • Payment processors that handle your credit or debit card transactions.
  • IT and hosting providers that support our website and systems.
  • Email and communication service providers that help us send messages.
  • Identity verification or risk‑management services, if used.
  • Delivery and logistics providers that help move equipment and attachments.

Professional advisors:

  • Lawyers, accountants, insurers, and other professional advisors who assist us with business operations, compliance, or claims.

Authorities and other recipients for legal reasons:

  • Law enforcement agencies, courts, government authorities, or other third parties when we are required or allowed to do so by law, or when necessary to protect our rights, property, safety, or the safety of others.

Business transfers:

  • If we sell or transfer all or part of our business or assets, or take part in a merger or similar transaction, personal information may be transferred to the relevant third party as part of that transaction.

We expect our service providers to use personal information only to perform services for us and to protect it in a manner consistent with this Privacy Policy and applicable laws.

8. How We Protect Personal Information

We use reasonable technical, physical, and administrative safeguards designed to protect personal information from unauthorized access, use, disclosure, alteration, or loss, such as:

  • Secured networks and access controls.
  • Password and permission controls on our systems.
  • Use of reputable third‑party providers for payment processing and hosting.
  • Training and instructions for staff with access to customer information.

However, no method of transmission over the internet or method of storage is completely secure. We cannot guarantee absolute security, but we work to protect information in a practical and responsible way.

9. Data Retention

We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, including:

  • To provide services to you and maintain our business records.
  • To meet legal, tax, accounting, and reporting requirements.
  • To resolve disputes and enforce our agreements.

When personal information is no longer needed, we will delete it, anonymize it, or take other appropriate steps to prevent it from being used or identified, in line with applicable laws.

10. Your Rights and Choices

Depending on where you live, you may have certain rights regarding your personal information, which may include:

  • The right to request access to the personal information we hold about you.
  • The right to ask us to correct inaccurate or incomplete information.
  • The right to request deletion of your information, subject to our legal and contractual obligations.
  • The right to object to or limit certain types of processing.
  • The right to withdraw consent where we rely on your consent, without affecting prior processing.

To exercise these rights, or if you have questions about your information, contact us using the details in Section 1. We may need to verify your identity before responding to your request and may decline certain requests when the law allows or requires us to do so.

Marketing communications

You can opt out of marketing emails at any time by following the unsubscribe instructions in those emails or by contacting us. Even if you opt out of marketing, we may still send you non‑marketing communications, such as rental confirmations, due‑date reminders, and important service or policy notices.

11. Children's Privacy

Our services are intended for adults and are not directed to children under 13 years of age (or the minimum age required by local law). We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without proper consent, we will take steps to delete it as soon as reasonably possible.

12. International Data Considerations

Stober & Sons Equipment and Attachments is based in Alaska, United States. If you access our website or services from outside the United States, your information will be processed in the United States and possibly in other locations where our service providers are located. Data‑protection laws in those places may differ from those in your country. When required, we will take steps to help protect your information in line with applicable laws.

13. Third‑Party Websites and Services

Our website or communications may include links to third‑party websites, services, or social media platforms that we do not control. If you follow a link to any of these third‑party sites or services, their own privacy policies and terms will apply. We are not responsible for the privacy practices of third parties.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements. When we update it, we will change the "Last updated" date at the top of this page. In cases where the law requires it, we will also provide additional notice of material changes.

Your continued use of our website or services after changes take effect means you accept the updated Privacy Policy, as allowed by applicable law.

15. How to Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our handling of personal information, please contact:

Stober & Sons Equipment and Attachments